These days, much—if not most—business correspondence is conducted via email. Many of the best practices for writing an effective business letter or memo also apply to writing a business email. For instance, when sending email, it’s just as important as ever to tailor your message specifically to your recipient and keep it brief, direct, and engaging. There are, however, some special considerations for conducting business via email.

Style & Format


Finally, if you want to retain a copy of the message for your files, check to be sure that your outgoing messages are being saved to your “Sent” folder. You can also list your own address on the BCC list so you receive a copy in your own inbox.