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Privacy and Security Statement

The University Writing Center makes every effort to respect your privacy and to inform you what information we collect, how we use it, how we protect it, when we can release it, and how you are entitled to access it.

The Information We Collect

We do not collect personal information about you if you are simply reading our website. Like most websites, we do collect and store technical information about your visit in server logs and in Google Analytics. (See Google’s Privacy Policy for more information on Analytics.) We use this information to evaluate the popularity of various features on our site. We also use that data to generate statistics (e.g. how many people visit us each month) and determine technical design specifications (e.g. how many people are visiting our site using a mobile browser).

If you email us or contact us through our web form, we will use the information you provide to respond to your inquiry. In some cases, this might mean we forward your question to another department that is better suited to respond.

If you make an appointment to see one of our writing consultants, or if you upload your document for us to review, we will ask you for information about the document (for example, which class you are taking and which assignment you’re working on). We will also collect some basic identifying information about you. We will use your UIN to ensure that you are enrolled at Texas A&M University. We will use your name, your phone number, and your official campus email address to respond to your request or contact you if we need to reschedule your appointment. All of the information we collect about your appointment or online session is transmitted over a secure connection. The information is stored on servers that are subject to an annual security review.

To ensure continuity of service, to monitor our quality, and to help us understand what students need, we keep a record of online and face to-face consutlations. In cases related to scholastic integrity, a Writing Center administrator will review the records of your consultations and will provide records to officials entrusted with investigating charges of scholastic dishonesty, including department heads or their designated representatives and the Aggie Honor Council. University Writing Center administrators also review records periodically for research and training purposes, but without revealing identifying information.

Other than cases related to scholastic integrity, we will not share the personal information you have provided to us, your draft documents, or the records of your consultations with anyone outside the Writing Center, including your professors, except as required by law (as outlined below).

Releasing Your Information

You may view the records of your own consultations at any time by signing in to our scheduling system and viewing your past appointments. If you have submitted your document online for review, the consultant’s response will be emailed to you automatically.

If we are legally required to help law enforcement investigations, legal proceedings, or internal investigations of Texas A&M University rule and regulation violations, we will provide the information we have stored to law enforcement officials.

Except for education records governed by the Family Educational Rights and Privacy Act of 1974 (FERPA), all information collected from our web sites, including server logs, and information collected from web forms, or email you send to us, may be subject to the Texas Public Information Act. This means that while we do not actively share information, in some cases we may be compelled by law to release this information.

Questions

If you have any questions about this privacy and security statement, the practices of our web sites, or your use of our web sites, please send email to the webmaster or by postal mail to:

University Writing Center
ATTN: Website Administrator
5000 TAMU
College Station, TX 77843-5000